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# After-Showtime Email

Powered by TodayTix provides automated sales reporting for every event on the platform. Reports are delivered by email and updated in the partner portal, so you always have a reliable picture of how your event is performing — without manual data pulls or spreadsheets.

The after-showtime email is the first report you receive. It arrives approximately 30 minutes after each performance begins, summarizing everything about that specific performance: how many tickets were sold, how much revenue was generated, and how the audience looks as the curtain goes up.

Use the after-showtime email to:

- **Get a real-time pulse on the house** — within 30 minutes of curtain, you can see how full the auditorium is and how much revenue that performance generated
- **Brief your team and stakeholders** — a concise, self-contained snapshot that busy producers and general managers can read on their phone without logging in anywhere
- **Compare performance quality** — over time, after-showtime emails build a picture of which days, times, and price strategies drive the strongest audiences
- **Flag problems early** — low occupancy, high comp counts, or weak day-of sales stand out immediately so you can react quickly

## Prerequisites

You must be set up to receive sales figures for your event. To arrange this, speak to your PxT contact — they will configure the report recipients and ensure the right people are receiving the right events.

## What you receive

One email per performance, arriving approximately 30 minutes after the scheduled start time. If your event has both a matinee and an evening performance, you receive two separate after-showtime emails — one for each.

![The after-showtime email shows key metrics for a single performance.](/_fern-files/_img/e5dec8dc2db7809b7cbba1ab8349ecb358aa17170ed917807314d1a9a61c8bd5.webp)

## Metrics

| Metric | What it means |
|---|---|
| **Gross revenue** | Total cash taken for this performance — the full ticket price before any deductions. This is the headline revenue figure. |
| **Net revenue** | Revenue after fees, commissions, and taxes have been deducted. This is what the event can actually use to pay actors, rent, and running costs. Think of it like a pay slip: gross is what you earned, net is what lands in your bank account. |
| **Total tickets** | The number of tickets for this performance, split into **Sold** (paid tickets) and **Comps** (complimentary/free tickets). |
| **Occupancy** | The percentage of available seats that are booked. Both paid tickets and comps count toward occupancy, as do standing tickets where applicable. |
| **ATP** | Average ticket price — gross revenue divided by sold tickets only. Comps are excluded from this calculation so that free tickets don't artificially drag down the average. |
| **Day-of sales** | Revenue and ticket count from sales made on the day of performance itself — across all channels, including in-person box office and online. Useful for understanding last-minute demand. |
| **Scanned in** | The number of people who were admitted to the venue, shown as a count out of total tickets. If any guests were scanned after the performance started, they are counted separately as latecomers. |

<Note>
Revenue in this email is always **gross** unless explicitly labeled as net. Net revenue is only shown when it has been enabled for your event's report configuration — speak to your PxT contact if you need net figures included.
</Note>

## This week's showtimes to date

Below the performance metrics, a blue summary box shows aggregated gross revenue, ticket count, and ATP across all performances so far this week. For events running longer than a year, year-on-year comparisons are included; otherwise, week-on-week comparisons are shown as a fallback.

## Attachments

Every after-showtime email includes PDF and CSV attachments with a detailed breakdown of the performance — slicing ticket sales by price band, seating section, sales channel, ticket agent, and more. See [Email Attachments](/partner-portal/email-attachments) for a full walkthrough of what each page contains.

## Next steps

- [Morning Email](/partner-portal/morning-email) — the daily digest that consolidates yesterday's showtimes, sales, and future showtimes
- [Email Attachments](/partner-portal/email-attachments) — the PDF and CSV breakdowns attached to each email
- [Sales Calendar](/partner-portal/sales-calendar) — explore the same data interactively in the portal